Support
Personalised technical support via telephone, e-mail or remote access.
Update
To keep your software up to date, Tcman includes an update service that provides you with the latest versions of GIM.
Training
Tcman offers its training service. At Tcman we are sure that a good maintenance programme needs properly trained personnel to get the most out of the investment made by the company, that is why we offer theoretical-practical training, currently offering the following courses:
- ASG — GIM Software Administrator
- AUG — Advanced User GIM Software
- CGM — General Maintenance Course
- CMMS — Computer Aided Maintenance Management
Personalisation
Customisation of the GIM software: depending on the needs of each company, GIM is fully customisable. The GIM software responds to all your company's requirements so that you have the most effective tool adapted to your needs.
Keys in hand
Tcman offers a comprehensive consultancy service called "turnkey", which allows an analysis of the current situation of the company's asset management and, based on a real diagnosis, the implementation of the software with an optimisation of costs and time.
Cloud Service
Tcman offers its clients our application hosting platforms. With this service, the client only has to connect via the internet to access their application and pay a monthly fee to access the application. This frees the client from the need to buy servers, operating systems, databases, backups, etc. All that is needed is an internet connection and that's it.
Integration with other systems
Integrations with different corporate systems or connections with standard protocols: web services, SOAP, XML, etc., as well as integrations with different standard ERPs (SAP, Movex, Axapta, Navision, Baan...) or proprietary and custom ERPs, also integrable with Scadas.
" />Consultancy
We assess needs and demands, hold regular follow-up meetings to facilitate the correct prioritisation of them. We look for best practices and help to make business processes compatible. We analyse the environment and prepare an implementation schedule that is adapted to achieve maximum productivity in the shortest possible time.